Shipping Policy

We want your order to arrive quickly and safely. Here's everything you need to know about shipping at The Rivaz Vault.

Processing Time

• All orders are processed within 1-3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

• Standard Shipping (US): 5-10 business days
• International Shipping: 10-21 business days depending on destination

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

International Orders

International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are determined by your local customs authority and are not included in your order total.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us through our Contact page and we will work with the carrier to resolve the issue as quickly as possible.